General information about privacy
Data is the basis for us to provide excellent service. But our most important asset is the trust of our customers. Protecting customer data and using it only as our customers expect of us is a top priority for us. That is why it is a matter of course for us to comply with the legal provisions on data protection. It is also important to us that you always know when we store which data and how we use it.
We have taken technical and organizational measures to ensure that the rules on data protection are respected both by us and by external service providers.
Personal information is information about your identity. These include e.g. information such as name, address, telephone number, e-mail address. The use of our website does not require that you disclose personal data. However, in certain cases, we may need your name and address, as well as other information, so that we can provide the services you require.
Collection, processing and use of personal data
You can visit our website without giving any personal information. We only store access data without personal reference, such as the name of your Internet service provider, the page from which you visit us. These data are evaluated solely for the purpose of improving our offer and do not allow any conclusions to be drawn about you.
Personal data will only be collected if you voluntarily provide it to us as part of your e-mail contact, request via contact form or when registering for our newsletter. We use the data provided by you without your separate consent exclusively for the fulfillment and processing of your request. When registering for the newsletter, your e-mail address will be used with your consent for your own advertising purposes until you unsubscribe from the newsletter. This unsubscription is possible at any time.
Your visit to our websites will be logged. Essentially, the IP address, date and time currently used by your PC, the browser type and the operating system of your PC as well as the pages you are viewing are recorded. A personal reference is usually not possible and not intended.
This data is collected only for data security purposes and to optimize our website. Any other evaluation of the data, except for statistical purposes and then in anonymous form, is not done. No personal surfing profiles or similar will be created or processed.
Use and disclosure of your data
The personal information that you provide to us by e-mail (e.g. your name and address or e-mail address) will only be processed to correspond with you and only for the purpose for which you provided us with the data to have.
The information collected on this website will be forwarded to the appropriate entity within our company. We assure you that we will not disclose your personal data to third parties unless we have a legal obligation to do so or you have given us your prior consent.
Insofar as we use service providers to carry out and process processing, the contractual relationships are governed by the provisions of the Federal Data Protection Act.
Consent and right of objection
If you have given us personal data, you can delete it at any time. Data for billing and accounting purposes are not affected by a cancellation, cancellation or deletion.
Incidentally, the use of your e-mail address, your telephone and / or mobile number and your fax number for the purpose of advertising or market or opinion research requires separate consent. You can revoke this consent at any time for the future.
Personal information that has been communicated to us through our website will only be stored until the purpose for which it was entrusted to us is fulfilled. Insofar as commercial and tax retention periods must be observed, the storage period for certain data may be up to 10 years.
General legal information
We occasionally refer to the websites of third parties. Although we choose these third parties carefully, we can not guarantee and be responsible for the accuracy or completeness of the content and the security of third party websites. This data protection agreement is also not valid for third-party linked websites.
All information contained on this website has been checked with great care. However, we do not guarantee that the contents of our own websites are always correct, complete and up-to-date.
We secure our website and other systems through technical and organizational measures against loss, destruction, access, modification or dissemination of your data by unauthorized persons. Despite regular checks, full protection against all dangers is not possible.
In general, the Internet is considered an insecure medium. In comparison e.g. to the telephone line, transmission of data on the Internet by unauthorized third parties can be more easily monitored, recorded or even changed. To ensure the confidentiality of communication with you, we use a so-called SSL encryption. According to the current state of knowledge, the possible 128-bit encryption is considered secure. This level of security reaches all browsers of the younger generation. If necessary, you should update the browser on your PC.
Information about data security
We ensure the confidentiality and security of your personal information:
- we use your personal information, as far as you communicate it through our website or in the context of e-mail communication, only for the fulfillment of your request or request
- our employees have a duty of confidentiality
- our security measures are adequately up-to-date with the state of the art
- our systems are regularly checked for security so that we can protect us from potential damage, losses and access to data held by us
- our data protection officer ensures the observance of the "Data Protection Notice"
We will never ask you for confidential data such as your account / customer number, your PIN or password by e-mail, telephone or SMS, or request the return or stating of this data or the direct entry of access data.
Collection of statistical data
Furthermore you can prevent Google’s collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available under http://tools.google.com/dlpage/gaoptout?hl=en
Further information concerning the terms and conditions of use and data privacy can be found at http://www.google.com/analytics/terms/gb.html or at https://www.google.de/intl/en_uk/policies/.
Please note that on this website, Google Analytics code is supplemented by “gat._anonymizeIp();” to ensure an anonymized collection of IP addresses (so called IP-masking).
Right to information
According to the Federal Data Protection Act you have a right to free information about your stored data as well as a right to correction, blocking or deletion of this data.
At any time you have the opportunity to request information about the personal data stored about you, the origin of the data, the recipients of the data, the purpose of the storage as well as the persons and places to which we regularly transmit your data. In addition, you have the right to correct your data and in case of legal requirements to block or delete your data.
Contact person for data protection
For questions regarding the collection, processing or use of your personal data, for information, correction, blocking or deletion of data as well as the revocation of granted consent, please contact our external data protection officer:
+49 9404 969638