For many years the main focus of the Minitube management has been on an effective quality management system for all divisions of our company. Therefore the step to the official certification of Minitube was the logical consequence and has been achieved in 2004 within record time.
ISO 9001:2015 certificate
The ISO 9001:2015 certificate proves that all internal processes are being surveyed by the TÜV Süd (technical inspection authority) at regular intervals and comply with international quality management standards. The process oriented standard ISO 9001:2015 lends great importance to a continuous improvement process within the company and to an increase in customer satisfaction. Recently a re-certification audit was performed with excellent results.
Since 2011 our extender production is also GMP-certified. The certification demonstrates Minitube's clear commitment to quality, continuous improvement and to the central importance of customer satisfaction at all company levels.
What are the advantages for Minitube customers?
Minitube's aim is the continuous improvement of all processes within our company, particularly concerning product development, production and product quality. This includes regular consultations with our customers, an effective feedback and complaint handling system, an employee suggestion system as well as internal and external audits. Minitube is committed to the constant optimisation of all processes, thus being able to react even faster and more effectively to requirements and wishes of our customers.
While doing so, Minitube remains a family-run company. Our drive is not the profit for share-holders but the personal vision and the commitment of the owners and the employees are the actual impetus of our work.